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Supply Chain Key Account Manager

Full-time, Senior

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, we are backed by investors and, since 2019, we have been rapidly growing our community of over 200,000 satisfied customers across Europe, with whom we build strong relationships based on trust and openness. Our brand is based on values of expertise, naturalness, dignity, and kindness to ourselves, others and the planet.

The main objective of the Supply Chain Key Account Manager role is to manage flows of goods, materials and packaging as well as their stock level, and to smoothen collaboration between suppliers, warehouses, clients and in-house teams.

Key responsibilities of a new colleague should be…

  • managing the flow of manufactured goods from suppliers to and between warehouses according to buying team orders
  • maintaining inventory reporting and liaise with product team, warehouses and finance to ensure coherence and accuracy
  • implementing new processes and reporting in order to improve tracking of all stock movements (orders, packing list, invoices, prices)
  • based on sales forecast, plan and order all types of packaging and components for finished goods (panties, intimate washes, bras and other)
  • leading the logistics part in new projects such as new market opening or new distribution channel

We're looking for someone who…

  • have an experience in supply chain management on similar position
  • is able to work independently on multiple tasks and prioritise new emergencies
  • has an analytical approach - numbers are key for understanding flows
  • is able to drive a change and start from scratch if needed
  • has great communication skills - you're a problem solver able to maintain good relationships with all stakeholders
  • speaks Czech fluently (day-to-day communication with our suppliers)
  • can communicate in English without any problems (our main team language is English)
  • German language is an advantage

What do we offer in return?

  • growth in a fast growing company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • experienced international team
  • budget for education
  • 25 vacation days
  • partial home-office possible
  • flexible hours are a given
  • refreshments in the office
  • significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

Customer Care Lead

Fulltime, Senior

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, we are backed by investors and, since 2019, we have been rapidly growing our community of over 200,000 satisfied customers across Europe, with whom we build strong relationships based on trust and openness. Our brand is based on values of expertise, naturalness, dignity, and kindness to ourselves, others and the planet.

What will you be doing at snuggs?

Leading our Customer Care team
  • overseeing and managing a team of customer care specialists
  • ensuring that customers are receiving high-quality service
  • participation on automation of customer care processes
  • analysing customer feedback and implementing strategies to improve and innovate the customer experience
  • resolving complex customer issues and being a point of contact for such issues
  • coordinating shifts and backups
  • onboarding of new team members
  • cooperating with our warehouse
Customer Care & Support
  • communication with our customers primarily via email and social media
  • responding to customer questions about products and availability
  • building close customer relationships and bonding with the community
  • managing order changes
  • collecting feedback so we can even better respond to our customers' needs

We're looking for someone who…

  • has already experience in a similar role (senior roles in customer service, customer care or customer success)
  • Speaks English fluently
  • has a prior experience with CRM software and other customer support tools
  • has growth mindset (it is natural for you to constantly educate yourself and move on)
  • has excellent communication and problem-solving skills
  • is empathetic, open and natural at helping others
  • is organised, attentive and has an eye for detail

What do we offer in return?

  • growth in a company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • experienced international team building an European leader
  • challenging work environment - we constantly learn and want to move forward the business as well as ourselves
  • 25 vacation days + unlimited home-office and sick days
  • flexible hours are a given
  • work/life boundaries - your mental health is just as important as your job output for us. That's why we don't message each other before 9am or after 5pm
  • refreshments in the office
  • significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

Marketing Designer

Type of cooperation: Part-time, Full-time, Freelance

We are snuggs, a brand of innovative period underwear based in Prague, Berlin and Paris. As a startup, we are backed by investors and since 2019, we have quickly grown a community of 150,000 satisfied customers across Europe. We build our brand on expertise and naturalness, dignity, and kindness to ourselves, others and the planet.

What visuals will our new colleague create?

  • Facebook and Instagram Ads banners
  • emails
  • marketing assets for our marketing campaigns (banners, print ads, posters, flyers etc…)
  • social media posts
  • many others materials based on current needs

 

We're looking for someone who…

  • already has some experience as a graphic designer
  • is able to work independently
  • comes up with new ideas to the team
  • is proficient in English

 

What do we offer in return?

  • we are not only interested in growing our company, but in helping our people to grow and develop
  • we learn and educate ourselves continuously
  • international team - Prague, Paris, Berlin, Hamburk
  • your mental health is just as important as your job output for us. That's why we don't message each other before 9am or after 5pm

Influencer Marketing Specialist (CZ/SK)

Full-time - midsenior

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, we are backed by investors and since 2019, we have quickly grown a community of 200,000 satisfied customers across Europe. We build our brand on expertise and naturalness, dignity, and kindness to ourselves, others and the planet. In 2020 we entered the German, Slovak, Austrian, and Dutch markets. This year, we are launching sales in the UK.

What will you be doing at snuggs?

  • searching for, reaching out and arranging collaborations with influencers (Czech and Slovak Republic)
  • influencer campaign planning and evaluations
  • ensuring that influencers feel good with us
  • building relationship with influencers
  • co-creating marketing campaigns on international scale
  • developing various marketing projects from offline to online

We are looking for someone, who...

  • already gained some experience with influencer marketing (other marketing areas are an advantage)
  • is fluent in English and Czech
  • is open-minded, with a strong sense of responsibility
  • enjoys using communication and empathy skills to build meaningful relationships

What do we offer in return?

  • growth in a company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • an experienced international team
  • 25 vacation days + unlimited work-from-home and sick days
  • a budget for education and self-development
  • flexible hours are a given
  • work/life boundaries - your mental health is just as important as your job output for us. That's why we don't message each other before 9am or after 5pm
  • refreshments in the office
  • a significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • an office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

Influencer Marketing Specialist (NL)

Full-time - medior

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, weare backed by investors and since 2019, we have quickly grown a community of 200,000 satisfied customers across Europe. We build our brand on expertise and naturalness, dignity, and kindness toourselves, others and the planet. In 2020 we entered the German, Slovak, Austrian, and Dutch markets. This year, we are launching sales in the UK.

What will you be doing at snuggs?

  • searching for, reaching out and arranging collaborations with influencers (in the Netherlands)
  • influencer campaign planning and evaluations
  • ensuring that influencers feel good with us
  • building relationship with influencers
  • co-creating marketing campaigns on international scale
  • developing various marketing projects from offline to online

We are looking for someone, who...

  • already gained some experience with (influencer) marketing (other marketing areas are an advantage)
  • is fluent in Dutch and English
  • is open-minded, with a strong sense of responsibility
  • enjoys using communication and empathy skills to build meaningful relationships

What do we offer in return?

  • growth in a company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • an experienced international team
  • 25 vacation days + unlimited work-from-home and sick days
  • a budget for education and self-development
  • flexible hours are a given
  • work/life boundaries - your mental health is just as important as your job output for us. That's why we don't message each other before 9am or after 5pm
  • refreshments in the office
  • a significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • an office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

Accountant

Part-time, Full-time, Prague

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, we are backed by investors and since 2019, we have quickly grown a community of 200,000 satisfied customers across Europe. In 2020 we entered the German, Slovak, Austrian, and Dutch markets. This year, we will be launching sales in other countries.

What will you be doing at snuggs?

  • Bookkeeping of all transactions (issued invoices, purchase invoices, bank transactions, cash register transactions, travel expense reports etc.)
  • Balances and accounts reconciliation
  • Manage monthly and yearly closing
  • Cooperate with tax advisor
  • VAT return, Control statement, Intrastat statement and other statutory reporting
  • Invoice flow handling and cooperate on invoice flow digitalization implementation
  • Communicate with external payroll accountant

We are looking for someone who has...

  • Advance knowledge of CZ GAAP
  • Practical knowledge of ecommerce accounting (payment gateway, other platforms integrations etc.)
  • Understanding of management accounting
  • Experience with VAT returns and other statutory reports
  • Intermediate level of English (communication with colleagues)
  • Be able to work in Google Workspace (Google spreadsheet etc.)

What do we offer in return?

  • growth in a company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • an experienced international team
  • 25 vacation days + unlimited work-from-home and sick days
  • a budget for education and self-development
  • flexible hours are a given
  • work/life boundaries - your mental health is just as important as your job output for us. That's why we don't message each other before 9am or after 5pm
  • refreshments in the office
  • a significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • an office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

Financial Controller

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, we are backed by investors and since 2019, we have quickly grown a community of 200,000 satisfied customers across Europe. We build our brand on expertise and naturalness, dignity, and kindness to ourselves, others and the planet. In 2020 we entered the German, Slovak, Austrian, and Dutch markets. This year, we launched sales in the UK.

What will you do at snuggs?

  • Responsibility for updating, correctness and overall management of the Group's Financial Plan (CZ and DE company)
  • Cooperation on the preparation and implementation of Data Governance (participation in the project within the entire group and key user for Finance)
  • Responsibility for budgeting and forecasting processes (preparation, coordination and data collection)Manage monthly and yearly closing
  • Responsibility for accounting dimensionality and cooperation with department colleagues on methodologies
  • Coordination of reporting (communication with accountants in foreign branches)
  • Evaluating group performance (financial and non-financial metrics, meeting targets, etc.) and developing the method of its evaluation
  • Preparation of the Cash flow report and its refinement (Short and Long term)
  • Collaboration on changes across the whole group
  • Ad Hoc reporting
  • Preparation of reporting to investors
  • Collaboration with COO and CFO

What do we need from you?

  • Experience (3-5 years) with Controlling/FP&A from a small-medium sized ecommerce project
  • Superhuman abilities with tables (Google spreadsheet) - being able to find an effective solution to data processing
  • Experience with BI (ideally creating complex BI solutions)
  • Ability to find a problem and solve it
  • Project management experience

What can you expect from us?

  • growth in a company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • an experienced international team
  • 25 vacation days + unlimited work-from-home and sick days
  • flexible hours are a given
  • a budget for education and self-development
  • work/life boundaries - your mental health is just as important as your job output for us. That's why we don't message each other before 9am or after 5pm
  • refreshments in the office
  • a significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • an office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

B2B Sales Manager

Full-time, Medior/Senior, remote/onsite

We are snuggs, a brand of innovative period underwear based in Prague and Berlin. As a startup, we are backed by investors and, since 2019, we have been rapidly growing our community of over 200,000 satisfied customers across Europe, with whom we build strong relationships based on trust and openness. Our brand is based on values of expertise, naturalness, dignity, and kindness to ourselves, others and the planet.

Key responsibilities of a new colleague will be…

  • finding the possible ways to reach key B2B stakeholders in Europe
  • developing the business with existing retail clients (portfolio expansion, problem solving etc.)
  • developing a sales strategy and plan to pursue new business opportunities
  • building relationships with decision makers at target companies and other stakeholders
  • participation on deals negotiating and closing sales
  • overseeing integration of new clients into logistics, data interchange and other processes

We're looking for someone who…

  • have an experience on similar position in a consumer brand startup, a bigger retail company, or on the buy side (Buyer/Category Manager)
  • has great communication skills - you're naturally taking care of good relationships with all stakeholders
  • is able to proactively drive a change and start from scratch if needed
  • has a results-driven mindset
  • speaks German and English fluently
  • ther languages are an advantage

What do we offer in return?

  • growth in a fast growing company that sees its long-term mission as creating products that make people feel natural, healthy, and environment-friendly
  • experienced international team
  • budget for education
  • 25 vacation days
  • Home-office / remote cooperation
  • flexible hours are a given
  • refreshments in the office
  • significant discount on company products
  • regular company events (offsites, celebrations, meetups)
  • office in Prague - Vinohrady with a small garden where we love to work or meet in summer :)

We would be delighted to have you join us!

To get in touch with us, please, send us an email and attach your Linkedin or CV -


Team snuggs

You will fit in the team if...

YOU ARE PROACTIVE

When was the last time you tried something completely new? Do you enjoy exploring how to solve things? Are you interested in what other team members do and look for ways to improve how to work together? Our path is not given. Every day, we learn something new about our product, business, and mainly about our customers. The only thing that stays the same is our desire to do things differently and better.

YOU ARE OPEN

We are transparent, and we talk honestly yet with empathy. We want to feel good, even when we temporarily have a lot of work. If something doesn't go right, we prefer talking about it rather than keeping it a secret. We don't dwell on the past that we can't change. We believe that people are more productive and creative if they are rested and in a safe environment.

YOU ARE RESPONSIBLE

We are trying to be independent and make decisions at our best discretion. If a decision turns out to be wrong, we take it as a lesson, not a disaster. The important thing is to ask for advice, be it in the team or an experienced person from the outside. At the same time, we know that most problems can be avoided by timely and right communication.

FOUNDERS OF SNUGGS

With whom will you be working?

Linda Šejdová

Co-founder

Tomáš Zahradník

Co-founder

We've built Snuggs based

on values we care about

Natural

means feeling good in your body, in any given situation. Our products give women confidence, comfort, freedom, and lightheartedness. Each body deserves kindness and respect. We deserve to be ourselves. And the same goes for our environment and the planet. We believe in treating the environment, and the people who produce our underwear, with dignity and kindness. We visit our suppliers regularly, and go through the production process together. We discuss. We learn. We listen.

Expertise

is something we bring to our products every day. We look for the best hi-tech materials, in cooperation with experts across industries. We work with leading engineers who research materials for extreme conditions, such as low temperatures in high altitudes or sun-parched war areas. In all those places, leak-proof yet breathable membranes, knitted fabrics that quickly transport moisture, or ultra-absorbent materials help mountain climbers, firefighters, and soldiers. At Snuggs, we bring those innovations to every day life.When it comes to periods, the general idea is similar, even if the conditions can sometimes be more extreme. We bring together physical and mental health with engineering and fashion trends. The word “Done” is not part of our vocabulary. Thanks to the feedback from our customers, we improve our products every day. We listen.

There's more we'd like to share

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